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Software Updates and Version History

Updated

Keeping your Psync Genie S and Psync app updated ensures the best performance, access to new features, and the latest improvements. Below is the detailed version history of firmware and app updates to keep you informed about recent changes and fixes.

Genie S Firmware

This section contains the latest firmware updates for the Psync Genie S, including new features, bug fixes, and overall improvements.

Version Release Date Release Notes
6.15.2.3203 2024/04/15
  • Added: Time-lapse feature.
  • Fixed: Abnormal camera restart.
  • Optimized: Inaccurate reset after pan-tilt tracking.
6.15.2.3053 2024/03/19
  • Added: the ability to change WiFi within the app.
  • Fixed: Event/Playback downloads fail in the app.
6.15.2.2873 2024/02/26
  • Resolved: Abnormal camera restart issue.
  • Fixed: Video fast forward and audio-visual sync issues in low-light conditions.
  • Resolved: Trigger box absence in alarm videos.
  • Optimized: Co-Watch connectivity stability.

6.15.2.2103

 2023/12/26
  • Improved: Visuals in low-light conditions

6.15.2.2033


 

 2023/12/04
  • Improved: Co-Watch connection stability.
  • Fixed: Google Nest Hub connectivity issues.
  • Resolved: Mosaic and incorrect duration display in 'Playback' videos.
  • Fixed: Recognition issues for some 'Event' tags.
  • Optimized: Video stuttering issue during 'PTZ' rotation

iPhone App

This section contains the latest updates for the Psync iPhone app, detailing changes that improve functionality and user experience.

Version Release Date Release Notes
4.9.3 2024//07/13
  • Optimized: General known issues
4.7.3 2024/06/28
  • Added: 'Marketing Push' button in the Avatar-Settings.
3.47.3 2024/04/15
  • Added: Time-lapse feature.
  • Fixed: Failed video downloads during playback.
3.42.3 2024/03/19
  • Added: The ability to change WiFi networks in-app.
  • Added: Spanish language support. (excludes "Help & Feedback" and AI functions).
3.35.3 2024/02/26
  • Added: One-click on/off alarm notification function
  • Optimized: Stability and general operation
  • Fixed: Fails to save recorded video issue
  • Fixed: Tips and display errors on some pages
  • Fixed: General known issues and bugs
  • Addressed: Stuck at "Loading" during the subscription purchase.

3.26.3


 

 2024/01/24
  • Added: The ability to auto-renew monthly subscriptions.
  • Optimized: Spotlight turns off when the brightness is set to low.
  • Optimized: The user interface for media and video playback galleries.
  • Enhanced: Cmera display list.
  • Optimized: Video-saving process and text.

3.21.3


 

 2023/12/26
  • Added: Device's names on 'Live' page
  • Added: Additional support options via 'Help & Feedback'
  • Added: Video playback dates marked in calendar search.
  • Fixed: Black screen issue on the login page
  • Fixed: Connection and crash issues

3.13.3


 

 Nov 14, 2023
  • Added: Payment history feature, users can now query past purchase information.
  • Introduced: Gimbal calibration with a one-click option to reset to the default position.
  • Expanded: Character limitations for custom conditions within 'Smart Notifications' increased to 40.
  • Enhanced: Transition effects between different live-streaming views for a smoother experience.
  • Fixed: Potential crashes that could occur when viewing 'Events' or during 'Playback.'

Android App

This section includes the most recent updates for the Psync Android app, detailing changes that improve functionality and user experience.

Version Release Date Release Notes
4.16.3 2024/7/13
  • Optimized: General known issues
4.14.3 2024/06/28
  • Added: 'Marketing Push' button in the Avatar-Settings.
3.62.3 2024/04/15
  • Added: Time-lapse feature.
  • Fixed: Jumping to the playback page after deleting a video and clicking on another video during playback editing.
  • Fixed: App crashes when deleting playback videos.
3.54.3 2024/03/19
  • Added: The ability to change WiFi networks in-app.
  • Added: Spanish language support. (excludes "Help & Feedback" and AI functions).
3.36.3 2024/02/26
  • Added: One-click on/off alarm notification function.
  • Optimized: Display of Object Recognition Feature.
  • Repaired: 'Order cannot be checked' error after successfully purchasing the service.
  • Repaired: Incorrect display issues.
  • Repaired: Error when adding smart alarm label fails.

3.28.3

 

 2024/01/24
  • Added: The ability to auto-renew monthly subscriptions.
  • Optimized: The Spotlight turns off when the brightness is set to low.
  • Optimized: The user interface for media and video playback galleries.
  • Enhanced: The camera display list.
  • Optimized: The video-saving process and text.

3.25.3


 

 2023/12/26
  • Added: Device's names on 'Live' page
  • Added: Additional support options via 'Help & Feedback'
  • Added: Video playback dates marked in calendar search.
  • Fixed: General connection and crash issues

3.13.3

 2023/11/12
  • Added: Payment history feature, users can now query past purchase information.
  • Introduced: Gimbal calibration with a one-click option to reset to the default position.
  • Expanded: Character limitations for custom conditions within 'Smart Notifications' increased to 40.
  • Enhanced: Transition effects between different live-streaming views for a smoother experience.

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