Most audio quality issues are typically the result of interference, distance, and physical barriers or obstructions. To troubleshoot and improve audio quality, consider the following:
Router-to-Device Distance:
- Evaluate the distance between your router and the devices accessing the live feed.
- The closer the camera is to the router, the stronger the signal.
Check WiFi Connection:
- Examine your WiFi connection on the viewing device/mobile phone.
- Consider turning on 4G/5G on your phone to see if the audio quality improves when using cellular data.
Number of Connected Devices:
- Check the number of devices connected to your WiFi network. If several devices are connected, it could lead to network interference.
- Consider disconnecting or temporarily turning off unnecessary devices to reduce network load